At The Vein Guys, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose information you provide through our website, www.veinguys.com, and associated services. We are committed to safeguarding your personal and health-related information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. 

 

1. Information We Collect 

We may collect the following types of information when you visit our website or use our services: 

• Personal Information: Name, address, phone number, email address, and other contact details you voluntarily provide through forms or communications. 

• Health Information: Information related to your medical condition, symptoms, or treatment history, if submitted through appointment requests, intake forms, or our patient portal. 

• Usage Data: Information automatically collected through cookies, IP address, browser type, and device information to help us improve our website experience. 

 

2. How We Use Your Information 

We use the information we collect for the following purposes: 

• To schedule and manage appointments 

• To provide medical information or respond to inquiries 

• To improve our website and services 

• To send service-related updates and reminders 

• To comply with legal and regulatory obligations 

We will never sell or rent your information to third parties. 

 

3. How We Protect Your Information 

We implement physical, administrative, and technical safeguards to protect your data from unauthorized access, use, or disclosure, including: 

• Encrypted data transmission (SSL) 

• Secure patient portals for sensitive health data 

• Access controls and authentication protocols 

• Regular staff training on privacy and data security 

 

4. Sharing of Information 

We may share your information only as necessary: 

• With our medical and administrative team to provide care and service 

• With third-party service providers (e.g., appointment scheduling, website hosting) who are contractually obligated to protect your information 

• When required by law (e.g., public health reporting, legal investigations) 

• With your explicit written authorization 

 

5. Patient Portal and Third-Party Links 

If you use our patient portal, please note that it may be hosted by a third-party provider. We ensure our partners meet HIPAA standards. Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third parties. 

6. SMS Privacy 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

 

7. Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to analyze traffic and improve your user experience. You can adjust your browser settings to disable cookies, though some site features may be limited. 

 

8. Your Rights 

You have the right to: 

• Access, review, or request a copy of your personal data 

• Request correction of inaccurate information 

• Request restrictions on certain uses or disclosures 

• Withdraw consent where applicable 

To exercise these rights, please contact us at info@veinguys.com or call 1-866-328-8346. 

 

9. Children’s Privacy 

Our website is not intended for use by children under 13. We do not knowingly collect personal information from children without verified parental consent. 

 

10. Changes to This Privacy Policy 

We may update this policy periodically to reflect changes in laws, regulations, or our practices. The revised policy will be posted on this page with an updated effective date. 

 

11. Contact Us 

If you have questions about this Privacy Policy or our data practices, please contact: 

 

The Vein Guys 
Email: info@veinguys.com 
Phone: 1-866-328-8346